Terms and Conditions

These Terms and Conditions describe the rules that apply when you use Rambobet. They set out the relationship between us and you, explain your responsibilities as an account holder, and describe how we operate the platform. We provide online casino and sportsbook services and expect users to follow these terms whenever they access or use our website or mobile applications.

Account responsibilities

You are responsible for keeping your account details secure. Do not share your username or password and notify us immediately if you suspect unauthorised access. You must provide accurate personal information and keep it up to date. We may restrict, suspend or close accounts where we suspect a breach of these terms, fraud, or abusive behaviour.

Verification

We may require identity verification at any time to comply with legal obligations and to protect your account. Verification may include requests for documentation such as photographic ID, proof of address, or proof of payment. Withdrawals may be delayed until satisfactory verification is completed.

Eligibility requirements

To use Rambobet you must meet applicable eligibility criteria. You must be of legal gambling age in your jurisdiction and not be located in a territory where our services are restricted. You must not open more than one account without our prior consent. Minors and persons excluded from gambling must not register or play.

Acceptable platform use

Use the platform lawfully and in good faith. You must not attempt to manipulate games, bets or promotions, use bots or automated tools, collude with other users, or otherwise act in a way that compromises the integrity of the site. Abusive language or behaviour toward staff or other users is not tolerated and may result in account action.

General bonus and promotion rules

Promotions and bonuses are subject to specific terms which accompany each offer. Unless stated otherwise, general rules include eligibility checks, wagering requirements, game contribution limits and maximum bet restrictions. We reserve the right to suspend or void promotional activity in cases of suspected abuse or error. Details for each promotion will be available where the offer is advertised.

Deposits and withdrawals

Payment methods, minimums, limits and processing times vary by provider and your selected currency. All transactions are subject to our checks to prevent fraud and money laundering. Withdrawals may require identity and source-of-funds verification. We may impose deposit or withdrawal limits for responsible play or security reasons. Fees may apply where stated in our payment terms.

Dispute resolution

If you have a complaint, contact our support team and we will aim to respond and resolve the matter promptly. We will investigate disputes in good faith and provide reasons for any decisions affecting your account. If you remain dissatisfied, you may escalate the matter through available legal or independent dispute-resolution options under applicable law.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be communicated via the site or by other reasonable means. Continued use of Rambobet after changes are posted constitutes acceptance of the revised terms. Always review the current terms before placing bets or depositing funds.